WHO’S LISTENING? STAKEHOLDER DIALOGUE AS SEEN BY STAKEHOLDERS


41th Annual CNS-CNA Student Conference - 2017 June 05

Presented at:
41th Annual CNS-CNA Student Conference
2017 June 05
Location:
Niagara Falls, ON Canada
Session Title:
Student Posters, Wine-&-Cheese Reception

Authors:
E. Lloyd (University of Saskatchewan)
M. Bourassa (University of Saskatchewan)
  

Abstract

Especially in controversial industry settings, the importance of stakeholder relationships signals a need for greater attention to the role of listening. We use a qualitative approach to learn from women’s first-hand experiences of stakeholder listening in a nuclear industry context. Our preliminary analysis from 18 in-depth interviews highlights a variety of stakeholder perspectives on what it means to listen. We further explore the connections between listening and respect, identifying two distinct patterns of non-listening that appear in different contexts.

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