World Class Performance: The Outage/Operating Cycle Continuum
9th International Conference on CANDU® Maintenance - 2011 December 04-06

Presented at:
9th International Conference on CANDU® Maintenance
2011 December 04-06
Toronto, Canada
Session Title:
Session A - Tightly-Managed Outage and Operating Services

Marlene Remphal (Ontario Power Generation)


It’s all about Performance!

Predictable and sustainable high performance is the key to public and stakeholder confidence in the nuclear industry. Why? Because nuclear is unique and safe, reliable operation each and every day is required to keep public trust. What better way to demonstrate this predictability than in breaker to breaker operating runs? 

Delivering on what was promised is the essence of our OPG accountability model: ‘Say it, Do it’.  This presentation is drawn from practical experience gained during the most recent planned maintenance outages at Darlington Nuclear.  Key elements for outage success that will be discussed include;

    • Human Performance: Ensuring each action is deliberate and executed right the first time.
    • Continuous Learning:  Recent examples demonstrating how drawing from lessons learned and operating experience worldwide can dramatically improve outage performance. 
    • Teamwork and Partnership: Recognizing our industry is too complex for a single individual or organization to run on its own. 
    • Scope Selection: Darlington currently has an industry leading 0.8% Forced Loss Rate (FLR). If right work is selected and executed at the right time then ultimately the plant speaks and it shows up in low FLR and high Nuclear Performance Index. 
    • Planning: Ask and anticipate what can go wrong, what options exist and then pre-decide what path you would take. Some practical tools will be provided which have been recently used to plan out surprises.
    • Oversight: An outage left to run its own course will have a surprise outcome. Strong management oversight is required to meet the goals of outage execution.  Tips on how to improve communication and accountability will be discussed.

Trust is built on confidence and confidence is built on sustainable performance.  World class sustainable performance requires using all the tools available.  This discussion will provide insight on these very tools.

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